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If the goods are damaged or the package is lost, we will compensate you in full.
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EU SHIPPING POLICY

Delivery Duty Paid (DDP):
All orders include EU import taxes, VAT, and customs fees. Tracking updates provided after EU customs clearance (typically 7–10 business days).

SHIPPING COST BREAKDOWN

Order Value Shipping Fee Delivery Timeline
€199.00 EUR and above FREE 8–11 business days*
€169.10 – €198.90 EUR €10.00 EUR 8–11 business days*
€69.10 – €169.00 EUR €18.00 EUR 8–11 business days*
€0.00 – €69.00 EUR €22.00 EUR 8–11 business days*

*Delivery times exclude potential customs delays.

KEY POINTS

  1. DDP Guaranteed: No hidden fees – we cover all EU taxes & duties.

  2. Shipment Origin: Dispatched from our China warehouse via DHL/FedEx/UPS.

  3. Customs Delays: Rare but may add 3–5 days; we proactively monitor.

  4. Damage Claims: Report within 48 hours of delivery for replacements.

WHY CHOOSE US?

✅ Tax-Free Checkout: Final price you see is what you pay.
✅ Transparent Tracking: Email updates at dispatch and EU customs clearance.
✅ B2B Focus: Bulk orders prioritized for faster processing.

Need Help?
Contact [sales@wholesalecrystaleurope.com] for urgent shipping inquiries.