Help Center - Europe
Crystal Care 101: Cleaning, Storage & Handling Tips for Every Stone
Proper care extends the life and beauty of your crystals. This guide covers care and storage tips for S925 sterling silver jewelry, fluorite, malachite, enhydro quartz, and shungite.
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Payment & Pricing
Learn about our accepted payment methods, tiered wholesale crystal pricing, and exclusive VIP loyalty program. No hidden fees, duties, or customs charges — you only pay for the products.
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Order & Shipping
Everything European wholesale crystal retailers need to know about ordering bulk crystals, shipping timelines, order tracking, and DDP delivery — all duties and VAT included.
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Where Do Crystals Come From? The Complete Wholesale Crystal Origin Guide
Discover 80+ wholesale crystals and their natural origins — from Brazilian amethyst and Madagascan labradorite to Afghan lapis lazuli and South African tiger eye. Your complete sourcing guide for crystal retailers.
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Returns, Refunds & Order Issues
Learn about our return and exchange policy, how to handle damaged or incorrect wholesale crystal orders, and how to submit a complaint for a fast resolution.
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DDP Shipping to Europe — Duties & Taxes Included
Order wholesale crystals with full DDP shipping to Europe. All import duties, VAT, and customs fees are covered upfront — no surprise charges at the border.
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